{"id":26799,"date":"2025-11-04T17:37:17","date_gmt":"2025-11-04T16:37:17","guid":{"rendered":"https:\/\/www.ellab.com\/a-propos-d-ellab\/report-security-vulnerability\/"},"modified":"2026-09-28T13:55:20","modified_gmt":"2026-09-28T11:55:20","slug":"signaler-vulnerabilite-de-securite","status":"publish","type":"page","link":"https:\/\/www.ellab.com\/fr\/a-propos-d-ellab\/signaler-vulnerabilite-de-securite\/","title":{"rendered":"Signaler une vuln\u00e9rabilit\u00e9 de s\u00e9curit\u00e9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26799\" class=\"elementor elementor-26799 elementor-26687\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88bf2c8 e-con-full e-flex e-con e-parent\" data-id=\"88bf2c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-513a76b elementor-widget elementor-widget-hero_ellab\" data-id=\"513a76b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hero_ellab.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<section id=\"ellab-hero-513a76b\" class=\"d-flex align-items-center px-3 px-md-0 bg-primary\" style=\"min-height: 60vh;\">\r\n    <div class=\"container\">\r\n        <div class=\"row justify-content-start\">\r\n\r\n            \r\n            <div class=\"col-12 col-md-12\">\r\n\r\n\r\n                \r\n                \r\n                                    <h1 class=\"custom-title fs-56 fw-semibold mb-5 text-white\">\r\n                        <span class=\"text-white\">Signalement de vuln\u00e9rabilit\u00e9s et <span class=\"text-secondary\">divulgation coordonn\u00e9e<\/span><\/span>                    <\/h1>\r\n                \r\n                \r\n                \r\n                \r\n                            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n\r\n<style>\r\n    #ellab-hero-513a76b {\r\n        background-image: url('');\r\n        background-size: cover;\r\n        background-repeat: no-repeat;\r\n        background-position: center center;\r\n    }\r\n\r\n    @media (max-width: 767px) {\r\n        #ellab-hero-513a76b {\r\n            background-image: none;\r\n            background-position: center center;\r\n        }\r\n    }\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63414e4 e-con-full e-flex e-con e-parent\" data-id=\"63414e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e32e22a elementor-widget elementor-widget-two_columns_ellab\" data-id=\"e32e22a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"two_columns_ellab.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<section id=\"ellab-two-columns-e32e22a\"\r\n    class=\"py-4 py-lg-5 px-3 px-md-0 \">\r\n\r\n    <div class=\"container my-4 my-lg-5\">\r\n\r\n        \r\n\r\n        <div class=\"row align-items-start\">\r\n\r\n            <!-- \r\n            Left Column\r\n            -----------\r\n            -->\r\n\r\n            <div class=\"col-12 col-md-4 text-primary \">\r\n                <!-- Section Title -->\r\n                \r\n                    <h2 class=\"custom-title fs-48 fw-semibold mb-md-5 text-primary\">\r\n                        <span class=\"text-primary\">Comment signaler une <span class=\"text-secondary\">vuln\u00e9rabilit\u00e9 de s\u00e9curit\u00e9<\/span><\/span>                    <\/h2>\r\n\r\n                \r\n\r\n                <!-- Left Subtitle -->\r\n                \r\n                <!-- Left Paragraph -->\r\n                \r\n                <!-- Left List -->\r\n                \r\n\r\n                <!-- Left Button -->\r\n                \r\n\r\n\r\n                <!-- Video Cover -->\r\n                \r\n\r\n                \r\n\r\n\r\n            <\/div>\r\n\r\n            <!-- \r\n            Right Column\r\n            ------------\r\n            -->\r\n\r\n            <div class=\"col-12 col-md-8 text-primary\">\r\n\r\n                \r\n                \r\n\r\n\r\n                \r\n                <!-- Subtitle Right -->\r\n                \r\n                <!-- Right Paragraph -->\r\n                \r\n\r\n                \r\n                <!-- Right Title -->\r\n                \r\n                <!-- Paragraph 2 -->\r\n                \r\n                \r\n                \r\n                <!-- Bottom Cards -->\r\n                \r\n\r\n                \r\n                <!-- Fila de dos columnas -->\r\n                \r\n\r\n                \r\n\r\n\r\n                \r\n\r\n\r\n                \r\n\r\n                <!-- Iframe para cargar el formulario -->\r\n                \r\n                <!-- Form deshabilitado, se usar\u00e1 un iframe para cargar el formulario -->\r\n                \r\n                \r\n                    <div class=\"privacy-policy\">\r\n\r\n                        <!-- Section 1 -->\r\n                                                    <div class=\"main-subtitle fw-semibold fs-24 mb-5\">\r\n                                Ellab A\/S agit en tant que point de contact unique pour le signalement des vuln\u00e9rabilit\u00e9s de s\u00e9curit\u00e9 dans les produits et applications logicielles Ellab, conform\u00e9ment au R\u00e8glement europ\u00e9en sur la cyberr\u00e9silience (Cyber Resilience Act).<br><br>Pour signaler une vuln\u00e9rabilit\u00e9 de s\u00e9curit\u00e9 affectant un produit, une solution ou un composant d\u2019infrastructure Ellab, veuillez envoyer un e-mail \u00e0 <a href=\"mailto:prod_security@ellab.com\">prod_security@ellab.com<\/a>.\n<br><br>Ellab s\u2019engage en faveur de la divulgation coordonn\u00e9e des vuln\u00e9rabilit\u00e9s, comme l\u2019exige le R\u00e8glement sur la cyberr\u00e9silience. Nous accueillons les rapports de vuln\u00e9rabilit\u00e9 provenant de chercheurs en s\u00e9curit\u00e9, d\u2019organisations industrielles, de partenaires, de clients et d\u2019autres parties ind\u00e9pendantes, que vous d\u00e9teniez ou non un contrat de service avec Ellab et quel que soit le statut du cycle de vie du produit. \n<br><br>Une vuln\u00e9rabilit\u00e9 n\u2019a pas besoin d\u2019avoir \u00e9t\u00e9 activement exploit\u00e9e pour \u00eatre signal\u00e9e. Ellab encourage le signalement pr\u00e9coce de toute vuln\u00e9rabilit\u00e9 qui pourrait raisonnablement \u00eatre exploit\u00e9e, afin qu\u2019elle puisse \u00eatre \u00e9valu\u00e9e et trait\u00e9e avant de pr\u00e9senter un risque pour les clients. \n<br><br>Vous n\u2019avez pas besoin de signer un accord de non-divulgation (NDA) pour soumettre un rapport. Ellab respecte les int\u00e9r\u00eats et les pr\u00e9f\u00e9rences des parties signalantes, y compris les demandes d\u2019anonymat, et traitera tous les rapports raisonnablement consid\u00e9r\u00e9s comme li\u00e9s aux produits, services ou infrastructures d\u2019Ellab. \n<br><br>Pour aider \u00e0 prot\u00e9ger nos clients et nos infrastructures critiques, Ellab encourage vivement la divulgation coordonn\u00e9e. Cela signifie qu\u2019il faut accorder \u00e0 Ellab un d\u00e9lai raisonnable pour analyser et corriger une vuln\u00e9rabilit\u00e9 signal\u00e9e avant que toute information \u00e0 son sujet ne soit rendue publique. Divulguer une vuln\u00e9rabilit\u00e9 avant qu\u2019un correctif ne soit disponible peut exposer les syst\u00e8mes des clients \u00e0 des risques inutiles.                              <\/div>\r\n                        \r\n                                                    <div class=\"section1-list mb-4\">\r\n                                                                    <div class=\"section1-item mb-4\">\r\n                                                                                    <h5 class=\"fw-semibold fs-24 mb-3\">Ce qu\u2019il faut inclure dans votre rapport<\/h5>\r\n                                                                                                                            <div class=\"description\"><p>Pour nous aider \u00e0 \u00e9valuer et \u00e0 traiter le probl\u00e8me efficacement, veuillez inclure les informations suivantes lorsqu\u2019elles sont disponibles :<\/p>\n<ul>\n<li>Une description de la vuln\u00e9rabilit\u00e9, y compris le code d\u2019exploitation de preuve de concept (PoC), des captures d\u2019\u00e9cran, des traces r\u00e9seau ou d\u2019autres preuves \u00e0 l\u2019appui si disponibles.<\/li>\n<li>Le produit, la solution, le service ou le composant d\u2019infrastructure concern\u00e9, y compris les num\u00e9ros de mod\u00e8le, les versions logicielles et les versions de micrologiciel (firmware) si connus.<\/li>\n<li>Le statut actuel de divulgation de la vuln\u00e9rabilit\u00e9, y compris si elle a d\u00e9j\u00e0 \u00e9t\u00e9 divulgu\u00e9e publiquement.<\/li>\n<li>Des \u00e9tapes de reproduction d\u00e9taill\u00e9es permettant \u00e0 Ellab de v\u00e9rifier et de reproduire le probl\u00e8me de mani\u00e8re coh\u00e9rente.<\/li>\n<\/ul>\n<\/div>\r\n                                                                            <\/div>\r\n                                                                    <div class=\"section1-item mb-4\">\r\n                                                                                    <h5 class=\"fw-semibold fs-24 mb-3\">Rapports hors de port\u00e9e<\/h5>\r\n                                                                                                                            <div class=\"description\"><p>Veuillez \u00e9viter de signaler :<\/p>\n<ul>\n<li>Les d\u00e9couvertes non exploitables ou les recommandations de configuration qui ne pr\u00e9sentent pas d\u2019impact pratique sur la s\u00e9curit\u00e9, telles que l\u2019absence d\u2019en-t\u00eates de s\u00e9curit\u00e9 HTTP ou des configurations d\u2019e-mail sous-optimales (SPF, DKIM ou DMARC).<\/li>\n<li>Les faiblesses de configuration TLS, y compris la prise en charge de versions de protocole plus anciennes (par exemple, TLS 1.0) ou de suites de chiffrement faibles, \u00e0 moins qu\u2019elles ne fassent partie d\u2019une vuln\u00e9rabilit\u00e9 de s\u00e9curit\u00e9 d\u00e9montrable et exploitable.<\/li>\n<\/ul>\n<\/div>\r\n                                                                            <\/div>\r\n                                                                    <div class=\"section1-item mb-4\">\r\n                                                                                    <h5 class=\"fw-semibold fs-24 mb-3\">Ce qui se passe apr\u00e8s votre signalement<\/h5>\r\n                                                                                                                            <div class=\"description\"><p>Une fois votre rapport re\u00e7u, Ellab examinera, enqu\u00eatera et tentera de reproduire la vuln\u00e9rabilit\u00e9 signal\u00e9e. Si nous avons besoin d\u2019informations suppl\u00e9mentaires, nous vous contacterons pour obtenir des \u00e9claircissements ou des d\u00e9tails techniques compl\u00e9mentaires. <\/p>\n<\/div>\r\n                                                                            <\/div>\r\n                                                                    <div class=\"section1-item mb-4\">\r\n                                                                                    <h5 class=\"fw-semibold fs-24 mb-3\">Comment Ellab traite les vuln\u00e9rabilit\u00e9s confirm\u00e9es<\/h5>\r\n                                                                                                                            <div class=\"description\"><p>Les vuln\u00e9rabilit\u00e9s confirm\u00e9es sont g\u00e9r\u00e9es via le processus de gestion des vuln\u00e9rabilit\u00e9s d\u2019Ellab en collaboration avec les \u00e9quipes de d\u00e9veloppement et d\u2019ing\u00e9nierie concern\u00e9es.<\/p>\n<p>Pendant la correction, Ellab peut rester en contact avec la partie signalante pour :<\/p>\n<ul>\n<li>Fournir des mises \u00e0 jour sur le statut.<\/li>\n<li>Clarifier les d\u00e9tails techniques.<\/li>\n<li>Assurer une compr\u00e9hension mutuelle des conclusions et des plans de rem\u00e9diation.<\/li>\n<li>Faciliter la v\u00e9rification des correctifs propos\u00e9s.<\/li>\n<\/ul>\n<p>Le cas \u00e9ch\u00e9ant, des versions pr\u00e9liminaires des correctifs de s\u00e9curit\u00e9 peuvent \u00eatre partag\u00e9es avec la partie signalante pour validation avant la publication officielle.<\/p>\n<\/div>\r\n                                                                            <\/div>\r\n                                                                    <div class=\"section1-item mb-4\">\r\n                                                                                    <h5 class=\"fw-semibold fs-24 mb-3\">Divulgation et mises \u00e0 jour de s\u00e9curit\u00e9<\/h5>\r\n                                                                                                                            <div class=\"description\"><p>Si une vuln\u00e9rabilit\u00e9 est confirm\u00e9e, Ellab \u00e9laborera et mettra \u00e0 disposition des mesures de rem\u00e9diation appropri\u00e9es \u2014 qui peuvent inclure des correctifs de s\u00e9curit\u00e9, des mises \u00e0 jour, des solutions de contournement ou des conseils d\u2019att\u00e9nuation \u2014 class\u00e9es par priorit\u00e9 selon la gravit\u00e9 et l\u2019impact potentiel de la vuln\u00e9rabilit\u00e9.<\/p>\n<p>Ellab publiera un avis de s\u00e9curit\u00e9 lorsqu\u2019une vuln\u00e9rabilit\u00e9 confirm\u00e9e est susceptible d\u2019affecter les clients et qu\u2019une mesure de rem\u00e9diation ou une action d\u2019att\u00e9nuation est disponible, ou lorsqu\u2019une notification pr\u00e9coce est n\u00e9cessaire pour permettre aux clients de prot\u00e9ger leurs syst\u00e8mes. Le moment et le niveau de d\u00e9tail d\u00e9pendront de la gravit\u00e9 de la vuln\u00e9rabilit\u00e9, de la disponibilit\u00e9 d\u2019un correctif et du risque d\u2019exploitation active. <\/p>\n<p>Les avis de s\u00e9curit\u00e9 sont communiqu\u00e9s via les canaux de notification \u00e9tablis par Ellab, y compris les communications directes aux clients et la publication sur ce site web.<\/p>\n<\/div>\r\n                                                                            <\/div>\r\n                                                                    <div class=\"section1-item mb-4\">\r\n                                                                                    <h5 class=\"fw-semibold fs-24 mb-3\">Les avis de s\u00e9curit\u00e9 d\u2019Ellab incluent g\u00e9n\u00e9ralement<\/h5>\r\n                                                                                                                            <div class=\"description\"><ul>\n<li>Une description de la vuln\u00e9rabilit\u00e9, y compris les r\u00e9f\u00e9rences CVE et les cotes de gravit\u00e9, le cas \u00e9ch\u00e9ant.<\/li>\n<li>L\u2019identification des produits, services, versions logicielles et versions mat\u00e9rielles concern\u00e9s.<\/li>\n<li>Des informations sur les facteurs d\u2019att\u00e9nuation, les solutions de contournement temporaires et les actions recommand\u00e9es.<\/li>\n<li>Des d\u00e9tails sur les correctifs, mises \u00e0 jour ou autres mesures de rem\u00e9diation disponibles.<\/li>\n<li>La reconnaissance de la contribution de la partie signalante, sous r\u00e9serve de son consentement.<\/li>\n<\/ul>\n<\/div>\r\n                                                                            <\/div>\r\n                                                                    <div class=\"section1-item mb-4\">\r\n                                                                                    <h5 class=\"fw-semibold fs-24 mb-3\">Comment soumettre une vuln\u00e9rabilit\u00e9<\/h5>\r\n                                                                                                                            <div class=\"description\"><p>Pour signaler une vuln\u00e9rabilit\u00e9 de s\u00e9curit\u00e9 potentielle, veuillez envoyer votre soumission par e-mail \u00e0 <a href=\"mailto:prod_security@ellab.com\"><strong>prod_security@ellab.com<\/strong><\/a>, en incluant les informations et les d\u00e9tails d\u00e9crits ci-dessus pour nous aider \u00e0 comprendre, reproduire et \u00e9valuer le probl\u00e8me.<\/p>\n<\/div>\r\n                                                                            <\/div>\r\n                                                            <\/div>\r\n                        \r\n                        <!-- Section 2 -->\r\n                        \r\n\r\n                        <!-- Section 3 -->\r\n                        \r\n                    <\/div>\r\n                \r\n\r\n\r\n\r\n\r\n            <\/div>\r\n\r\n            \r\n\r\n            \r\n\r\n            \r\n\r\n        <\/div>\r\n    <\/div>\r\n\r\n\r\n    <!---------------\r\n    SECTION READ MORE\r\n    -----------------\r\n    -->\r\n\r\n    \r\n    <!-- \r\n    Section Services List\r\n    ---------------------\r\n    -->\r\n\r\n    \r\n\r\n    \r\n<\/section>\r\n\r\n\r\n<style>\r\n    \/* ===========================\r\n       BACKGROUND SECTION\r\n       =========================== *\/\r\n    #ellab-two-columns-e32e22a {\r\n        background-image: url('');\r\n        background-repeat: no-repeat;\r\n        background-position: center center;\r\n        background-size: contain;\r\n            }\r\n\r\n    @media (max-width: 768px) {\r\n        #ellab-two-columns-e32e22a {\r\n            background-position: center center;\r\n            background-image: none;\r\n        }\r\n    }\r\n\r\n    @media (min-width: 992px) {\r\n        #ellab-two-columns-e32e22a .container {\r\n            min-height: vh;\r\n        }\r\n    }\r\n\r\n\r\n    \/* ===========================\r\n       MATRIX SECTION\r\n       =========================== *\/\r\n    .matrix-icon svg {\r\n        max-height: 30px;\r\n        width: auto;\r\n    }\r\n\r\n    @media (max-width: 767px) {\r\n        .matrix-icon svg {\r\n            max-height: 20px;\r\n        }\r\n    }\r\n\r\n    @media (max-width: 767px) {\r\n        .header-text-vertical {\r\n            writing-mode: vertical-rl;\r\n            transform: rotate(180deg);\r\n            white-space: nowrap;\r\n            height: 100px;\r\n            line-height: 1.2;\r\n        }\r\n    }\r\n\r\n\r\n    \/* ===========================\r\n       LEFT AND RIGHT PARAGRAPH - LIST\r\n       =========================== *\/\r\n    .wysiwyg-list ul {\r\n        list-style: none;\r\n        padding-left: 1.2rem;\r\n    }\r\n\r\n    .wysiwyg-list ul li {\r\n        position: relative;\r\n        margin-bottom: 0.6rem;\r\n    }\r\n\r\n    .wysiwyg-list ul li::before {\r\n        content: \"\";\r\n        position: absolute;\r\n        left: -1.2rem;\r\n        top: 0.55rem;\r\n        width: 6px;\r\n        height: 6px;\r\n        \/*background-color: #A01966;*\/\r\n        background-color: #00004b;\r\n        border-radius: 50%;\r\n    }\r\n\r\n\r\n    \/* ===========================\r\n       CUSTOM FORM\r\n       =========================== \r\n    .custom-form .form-control,\r\n    .custom-form .form-select {\r\n        background-color: #ffffff;\r\n        border: 1px solid #ced4da;\r\n        padding: 16px 20px;\r\n        border-radius: 8px;\r\n        color: #00004b !important;\r\n    }\r\n\r\n    .custom-form .form-control:focus,\r\n    .custom-form .form-select:focus {\r\n        border-color: transparent;\r\n        box-shadow: none;\r\n    }\r\n\r\n    .custom-form .form-select {\r\n        -webkit-appearance: none;\r\n        -moz-appearance: none;\r\n        appearance: none;\r\n    }\r\n\r\n    .custom-form .form-select-wrapper {\r\n        position: relative;\r\n    }\r\n\r\n    .custom-form .form-select-wrapper::after {\r\n        content: '';\r\n        position: absolute;\r\n        top: 50%;\r\n        right: 12px;\r\n        width: 10px;\r\n        height: 10px;\r\n        background-color: #198754;\r\n        clip-path: polygon(100% 0%, 0 0%, 50% 100%);\r\n        transform: translateY(-50%);\r\n        pointer-events: none;\r\n    }\r\n\r\n    .custom-form .agreement-text {\r\n        display: flex;\r\n        align-items: flex-start;\r\n        gap: 16px;\r\n    }\r\n\r\n    .custom-form .agreement-text svg {\r\n        flex-shrink: 0;\r\n        width: 24px;\r\n        height: 24px;\r\n        margin-top: 2px;\r\n    }\r\n    *\/\r\n\r\n\r\n\r\n    \/* ===========================\r\n       POLICY SECTION\r\n       =========================== *\/\r\n    .policy-section2-item .bullet-text {\r\n        position: relative;\r\n        padding-left: 1rem;\r\n    }\r\n\r\n    .policy-section2-item .bullet-text::before 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Pour signaler une vuln\u00e9rabilit\u00e9 de s\u00e9curit\u00e9 affectant un produit, [&hellip;]<\/p>\n","protected":false},"author":2456,"featured_media":0,"parent":17724,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/modules.php","meta":{"footnotes":""},"class_list":["post-26799","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Signaler une vuln\u00e9rabilit\u00e9 de s\u00e9curit\u00e9 - Ellab<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ellab.com\/fr\/a-propos-d-ellab\/signaler-vulnerabilite-de-securite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Signaler une vuln\u00e9rabilit\u00e9 de s\u00e9curit\u00e9\" \/>\n<meta property=\"og:description\" content=\"Signalement de vuln\u00e9rabilit\u00e9s et divulgation coordonn\u00e9e Comment signaler une vuln\u00e9rabilit\u00e9 de s\u00e9curit\u00e9 Ellab A\/S agit en tant que point de contact unique pour le signalement des vuln\u00e9rabilit\u00e9s de s\u00e9curit\u00e9 dans les produits et applications logicielles Ellab, conform\u00e9ment au R\u00e8glement europ\u00e9en sur la cyberr\u00e9silience (Cyber Resilience Act). 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