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Exciting News: Gwentec is Now Your Go-To for Heritage Products!

Exciting News: Gwentec is Now Your Go-To for Heritage Products!

We are delighted to announce that Gwentec will be taking over as the master distributors for UK Heritage products, in England and Wales, effective immediately.


Ellab is dedicated to ensuring the highest quality of product and services while staying at the forefront of technological development within Environmental Monitoring. To provide exceptional support to our customers, we have decided to enter a partnership with Gwentec.

We believe that Gwentec’s expertise aligns perfectly with our Heritage products due to their renowned skill in crafting bespoke control systems. This collaboration demonstrates our shared dedication to delivering top-notch products and services to each one of you.

What This Means for You

As we hand over this responsibility to Gwentec, you can count on them to be your main point of contact for anything related to Heritage products – from technical assistance to any product-related queries.

Here’s what to expect:

  1. Continuity of Outstanding Service: We have carefully chosen Gwentec as our master distributor because of their commitment to exceptional customer service. They share our dedication to your satisfaction and success, making this changeover seamless and beneficial for you.
  2. Simplified Communication: Going forward, Gwentec will be your primary point of contact for all product inquiries and support needs.
  3. Access to Expert Technical Assistance: During the initial transition phase, you can still rely on the Hanwell technical support team to provide you with any technical assistance you may require. Following this initial period, Gwentec will be your contact for technical queries.

Please Update Your Records

To ensure a smooth transition, we kindly ask you to update your records with Gwentec’s contact information for any future communications.

Gwentec Contact Details:

Embracing a New Chapter with Gwentec

If you have any questions or concerns during this transition, feel free to reach out Marcus Stacey-Bradbury, UK Sales Director at

For all Heritage customers in the North who deal with Sustainable Heritage Conservation for your Hanwell products the situation is unchanged,  and you should continue to use SHC as your first point of contact.

We are confident that Gwentec will continue to uphold the standards you’ve come to expect from Hanwell, and we look forward to seeing our products contribute to your continued success.

We want to express our gratitude for your continued support and loyalty, and we are excited about this new chapter with Gwentec.

Read more exciting Ellab news!

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